Privacy Policy

The data controller within the meaning of the General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) is:

Cado bv, 3600 Genk, Belgium
Email: hello@demopost.net
Website: https://demopost.net
Application: https://app.demopost.net

Cado bv determines the purposes and means of the processing of personal data described in this Privacy Policy.

This Privacy Policy applies to the public website demopost.net and to the processing of personal data when you create a DemoPost account, purchase a subscription or contact us through the website.

For the processing of personal data inside the DemoPost application itself (such as the content of received messages), separate terms apply; the use of test data only is described in our Terms of Service.

Account and contact data

When you create a DemoPost account or contact us, we process the following data that you provide:

• Your name;
• Your email address;
• Your company or organisation name;
• The message channels you use (email, SMS or both);
• Any message or note you include when contacting us.

Payment data

Subscription payments are handled by our payment provider, Paddle, acting as merchant of record. Payment details (such as card data and billing address) are processed by Paddle and are not stored on our systems; we only receive the information necessary to manage your subscription (for example your name, email address and subscription status).

Technical server logs

Like most websites, our hosting infrastructure processes standard technical logs generated by server requests, which may include your IP address, the requested pages, the date and time of the request, your browser type and the referring page. These logs are used solely for the secure and reliable operation of the website.

We do not use advertising trackers or marketing cookies (see section 9), and we do not combine website visits with the content of your communications with us for profiling purposes.

We process your personal data for the following purposes:

• To create and manage your DemoPost account and provide the service;
• To process payments and manage your subscription, via our payment provider;
• To respond to your inquiries and provide support;
• To operate and secure the website and its hosting infrastructure.

The legal basis for processing account and contact data is Article 6(1)(b) GDPR (performance of a contract, or steps prior to entering into a contract, at your request). The legal basis for processing technical server logs is Article 6(1)(f) GDPR (our legitimate interest in a secure and stable website).

Account and contact data is stored for the duration of your subscription and deleted or anonymised after your account is closed, unless a longer retention is required by law (for example accounting and tax obligations) or necessary to resolve a dispute.

We do not add you to marketing mailing lists without your consent, and we do not sell or share your data with third parties for unsolicited marketing purposes.

Submitted data is stored within secure backend database infrastructure. Access to this data is restricted strictly to authorised administrators of Cado bv and is protected by authentication and access controls. Data is transmitted over encrypted connections (HTTPS/TLS).

While no system can guarantee absolute security, we apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or disclosure.

Under the GDPR you have the following rights with regard to the personal data we process about you:

• The right of access to the personal data we hold about you;
• The right to rectification of inaccurate or incomplete data;
• The right to erasure of your personal data;
• The right to restriction of processing;
• The right to data portability;
• The right to object to processing based on legitimate interest.

To exercise any of these rights, contact us at hello@demopost.net. We will respond to your request without undue delay and in any event within one month.

You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données):

Gegevensbeschermingsautoriteit
Drukpersstraat 35, 1000 Brussels, Belgium
www.dataprotectionauthority.be

We do not sell your personal data. Your data is only shared with the hosting, infrastructure and payment providers we rely on to operate the website and the service (including Paddle for payment processing), and only to the extent necessary for those purposes. Where data is processed outside the European Economic Area, appropriate safeguards are put in place in accordance with the GDPR.

This website does not use advertising trackers or marketing cookies. Any cookies or equivalent browser storage that may be used serve strictly functional or security-related purposes and are not used to profile you or to follow you across other websites.

We may update this Privacy Policy from time to time. The most recent version is always available on this page, together with the date of the last update.

For any questions or requests regarding this Privacy Policy or the processing of your personal data, please contact:

Cado bv — 3600 Genk, Belgium
hello@demopost.net